Privacy Policy

This Privacy Policy applies to personal information we process about:

• Visitors who browse the Service without creating an account;
• Registered users who create an account, purchase generation credits, or use our AI image and video tools;
• Individuals who contact our support team, respond to surveys, or otherwise communicate with us.

This Policy does not apply to information processed by third-party websites, applications, or services that we do not own or control, even if you access them through a link on our Service. We encourage you to review the privacy notices of any third-party service you use in connection with Pay & Slay AI.

We collect information in three ways: information you give us directly, information collected automatically as you use the Service, and information we receive from third parties. We collect only what is reasonably necessary to operate, secure, and improve the Service.

We use the personal information described above for the following purposes:

• Service delivery: authenticating your account, processing your generation requests, delivering outputs, and processing payments.
• Account and credit management: maintaining your balance, purchase history, and generation history.
• Communication: sending transactional emails (receipts, generation status, security alerts) and responding to your support requests.
• Fraud and abuse prevention: detecting unauthorized access, payment fraud, prompt/content abuse, and violations of our Terms of Service.
• Service improvement: understanding aggregate usage trends to fix bugs, improve reliability, and design new features.
• Legal compliance: meeting our obligations under applicable tax, financial, consumer-protection, and data-protection law, and responding to lawful requests from authorities.
• Model performance and safety: as described in Section 6 below, subject to the choices available to you.

We do not use your account information (such as your email address) to train AI models, and we do not engage in automated decision-making that produces legal or similarly significant effects on you.

We do not sell, rent, or trade your personal information. We share information only with the following categories of recipients, and only to the extent necessary for them to perform a specific function on our behalf:

• Payment partners: licensed payment processors that handle card, UPI, and other payment-method transactions. They process your financial details directly under their own security standards and privacy policies.
• AI generation providers: third-party AI model providers we integrate with to generate images and video from your prompts. Prompts and reference inputs are sent to these providers solely to produce your requested output.
• Cloud infrastructure and hosting providers: providers that host our application and store account data and generated content securely on our behalf, under contractual confidentiality and data-protection obligations. For security reasons, we do not publicly identify our specific infrastructure vendors or describe our technical architecture.
• Analytics providers: tools that help us understand aggregate, privacy-conscious usage trends so we can improve the Service.
• Communications providers: services that deliver transactional emails such as receipts and account notifications.
• Professional advisors: lawyers, auditors, and accountants, where necessary for their professional services to us.
• Authorities and legal requests: law enforcement, regulators, or other parties where disclosure is required to comply with law, enforce our Terms, or protect the rights, property, or safety of Pay & Slay AI, our users, or the public.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.

All third parties we work with are bound by contractual confidentiality and data-protection obligations and may use your information only to provide services to us — never for their own independent marketing purposes.

We use the following categories of cookies and similar technologies:

• Essential cookies: required to keep you signed in and to operate core account and checkout functionality. These cannot be disabled without breaking the Service.
• Preference cookies: remember settings such as language or display preferences.
• Analytics cookies: help us understand aggregate usage so we can improve the Service.

You can control non-essential cookies through your browser settings. Disabling cookies may affect the functionality of the Service, including your ability to remain signed in.

We take the security of your personal information seriously and apply industry-standard organizational and technical safeguards designed to protect it against unauthorized access, alteration, disclosure, or destruction. These safeguards include, among others, encryption of data in transit, access controls limiting who within our organization can view sensitive information, and ongoing monitoring for suspicious activity.

Consistent with standard security practice, we do not publicly disclose the specific technical architecture, infrastructure providers, or implementation details behind these safeguards, as doing so could itself create a security risk. No method of transmission or storage is completely secure, and while we work hard to protect your information, we cannot guarantee its absolute security.

If we become aware of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law.

• Account data: retained while your account remains active, and for a reasonable period after closure in case you wish to reactivate it, unless you request earlier deletion.
• Transaction and billing records: retained for as long as required under applicable financial, tax, and accounting laws (typically several years).
• Generation content: retained in line with your account settings and deleted following account closure, subject to standard backup cycles and legal holds.
• Support communications: retained for a reasonable period to allow us to track and resolve related issues.
• Analytics data: retained in identifiable form only for a limited period, after which it is aggregated or anonymized.

When information is no longer needed for the purposes described in this Policy, we delete it, anonymize it, or securely isolate it from further active use, except where longer retention is required by law.

Pay & Slay AI serves users globally, and the third parties who help us operate the Service may be located in different countries. As a result, your information may be processed in a country other than the one in which you live, including countries whose data protection laws may differ from those of your home jurisdiction. Where we transfer personal information internationally, we use appropriate safeguards recognized under applicable law (such as standard contractual clauses or equivalent mechanisms) to protect your information. By using the Service, you understand that your information may be transferred to and processed in these countries.

• Prices may be displayed in a currency appropriate to your location. Currency conversion is handled by our payment partners based on prevailing exchange rates at the time of your transaction.
• Applicable taxes (such as GST in India or VAT in the EU/UK) are calculated and added based on your billing location and applicable local tax rules.
• Billing and tax records are retained as required under Section 9 (“Data Retention”) to comply with financial and tax laws.

The Service is not directed to, and is not intended for use by, anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at support@payandslay.ai.

The Service may contain links to third-party websites or services that we do not own or control. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

We may use automated systems (for example, to flag potentially fraudulent transactions or content that violates our Terms of Service) to support our operations. These systems assist our review process; they are not used to make decisions that produce legal or similarly significant effects on you without the ability for human review upon request.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. If we make material changes, we will notify you by posting the updated Policy on our website and revising the “Last Updated” date above, and, where required by law, we will seek your consent. Your continued use of the Service after an update takes effect constitutes your acceptance of the revised Policy.